Cust Serv Rep I in Oklahoma City, OK at Tech Providers Inc

Date Posted: 5/25/2021

Job Snapshot

Job Description

Position Details

Position Title: Customer Service Rep I

Location: Oklahoma City, OK 73104

Expected Duration of Project: 6+Months

 

 Job Description:

Duties:

•         Reviews dashboard for outstanding assignments.

•         Contacts contractors for file status (site inspection, estimate upload, etc.).

•         Documents file assignments and status, utilizing appropriate management tools and reports as necessary to evaluate the progression of the completion of the job or project.

•         Completes customer service satisfaction surveys as required.

•         Assists external clients with customer service inquiries.

•         Participates in special projects or performs duties in other areas as requested.

 

Skills:

•         Highly proficient and advanced computer skills.

•         Excellent attention to detail and organizational skills.

•         Good time management abilities.

•         Strong analytical and problem solving ability.

•         Excellent written, verbal and oral communication skills.

•         Good interpersonal skills.

•         Ability to work independently, with minimal supervision.

•         Strong work ethic.

Education:

•         High School Diploma or equivalent and at least 2 year's customer service and/or administrative/clerical experience.

•         Demonstrated experience in customer service, administrative/clerical skills.

Skills Required

•         Administrative/clerical

•         Clerical

•         Customer service oriented

•         Excellent written

•         Additional

•         Organizational skills

•         Problem solving

•         Retail sales

•         Site inspection

•         Time management

 

Languages:

•         English (Speak, Read, Write)

 

Minimum Degree Required:

•         Completed High School (Diploma or GED)

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